Industry · Healthcare

Marketing for
practices and care providers.

Independent medical practices, dental, urgent care, specialty clinics, senior services, home care. HIPAA-aware messaging, ad copy compliance, review velocity strategy, the playbook built for the heavily regulated end of healthcare.

Why healthcare marketing is different. Healthcare advertising operates under HIPAA, FTC, state medical board, and platform-specific rules (Google Ads, Meta Ads, LinkedIn each have additional healthcare restrictions). Agencies who do not specialize in healthcare write ad copy that hits policy review, get accounts suspended, and put practices at risk of compliance violations that go beyond marketing fines. We have shipped marketing for healthcare-adjacent verticals (Pink Penny Home Care, TrusGroup Senior Benefits) and bring the compliance literacy that healthcare practices need.

The healthcare-specific playbook.

01

HIPAA-aware website infrastructure

Patient inquiry forms must capture data through HIPAA-compliant channels (BAA-signed email providers, encrypted storage, audit logging). Google Analytics 4 with HIPAA-aware configuration (no PHI in event parameters). Heat-mapping tools (Hotjar, Microsoft Clarity) configured to mask PHI inputs. The website infrastructure is non-negotiable foundation work.

02

Compliance-safe ad copy

Healthcare ads on Google + Meta hit additional policy review. Banned patterns: "best doctor in [city]" (cannot self-validate), guaranteed outcomes ("cure your X"), before/after imagery for many specialties, testimonials with specific health outcomes (FTC requires substantiation). We write ad copy that passes compliance on first submission.

03

Local pack + reviews for practice visibility

For independent practices, the Google local pack is the single highest-leverage acquisition channel. Patients search "[specialty] near me," "[specialty] [city]," "[specialty] accepting new patients." The local pack captures the largest share of clicks on these queries. We optimize GBP relentlessly: primary category specific (e.g. "Cardiologist" not "Doctor"), services list matched to website, photos quarterly, review velocity of multiple new 4-5 star reviews per month, with response rate approaching 100%.

04

Service pages per condition, procedure, or specialty

Practices that publish thorough pages on the conditions they treat, procedures they perform, or specialties they hold rank for the long-tail informational queries patients search before booking. "What is [condition]" / "How is [condition] treated" / "What does [procedure] cost" / "When should I see a [specialty]." We write 1,500-3,000 word service pages built around real medical content authored or reviewed by the practice's medical staff (the E-E-A-T requirement is real for healthcare).

05

Author bios with credentials + Person schema

Healthcare content must come from credentialed sources. Each provider's bio page lists their education, board certifications, fellowships, hospital affiliations, malpractice insurance, NPI number, and any publications. All of this gets Person schema with `hasCredential` arrays referencing the certifications. This is the strongest E-E-A-T signal a healthcare site can produce.

06

Insurance + acceptance information

Most healthcare buying decisions hinge on insurance acceptance. We publish accepted insurance lists prominently (not buried), with a real list of plans + carriers. Patients filter aggressively on insurance acceptance — if your site does not surface it, the patient bounces to the next provider.

07

Reviews automation that does not violate HIPAA

Post-appointment review requests must be sent through HIPAA-compliant channels and cannot reference the specific condition treated. Generic post-appointment SMS / email asks with a direct GBP link work. We coordinate with the practice's EHR / scheduling system to send requests through the patient communication channel they already have.

Verticals within healthcare we have shipped.

  • Senior home care. Pink Penny Home Care — in-home senior care services. Local SEO + content focused on caregiver decisions made by adult-child decision-makers.
  • Senior insurance / Medicare. TrusGroup Senior Benefits — Medicare Advantage plan navigation. Heavily regulated by CMS marketing rules with specific compliance windows.
  • Healthcare-adjacent service businesses. Pre-need senior services, home modification, accessibility services. These connect to the broader healthcare buying cycle without falling under direct medical practice regulations.

Categories we have NOT yet shipped but the playbook applies to: independent physician practices, dental, urgent care, specialty clinics, mental health (with extra-strict ad policy considerations), and physical therapy. The compliance literacy carries; the medical content requires onboarding with the practice's clinical staff.

What we do NOT recommend for healthcare practices.

  • Aggressive "best doctor" language. FTC + state medical boards prohibit self-validating superlatives. Use earned third-party validation instead (board certifications, hospital affiliations, real patient reviews).
  • Before/after photos on Meta Ads. Most Meta healthcare-adjacent ads with before/after imagery get rejected or restricted. The category has tightened repeatedly since 2022.
  • Specific outcome claims in testimonials. "Dr. Smith cured my X" violates FTC substantiation rules unless the practice has data backing the claim for a representative patient population. Use process-focused testimonials instead ("Dr. Smith took the time to explain everything").
  • Generic reviews automation without HIPAA review. Generic post-appointment review request software sometimes references condition or treatment in the request copy. Healthcare needs custom-configured request flows.
  • Marketing that competes with insurance acceptance. Whatever marketing message you run, patients ultimately filter on insurance. Make insurance information prominent and accurate.

Pricing.

Engagements are scoped to your specific business, goals, and budget. Get a real proposal with real numbers — we respond within one business day.

Frequently asked questions.

Yes, when the engagement scope touches PHI. Most marketing engagements do not require a BAA if we keep PHI out of the marketing data flow, but when the scope involves patient communications or EHR integration we sign the BAA.

Yes. We have shipped Google Ads for senior services and healthcare-adjacent practices. We write compliance-safe ad copy and know the policy boundaries.

These have additional compliance considerations (state telehealth regulations, mental health-specific advertising rules on Meta). Scope-dependent — we can audit your category and tell you honestly whether we are the right fit.

Yes. Insurance acceptance is one of the highest-impact pages a healthcare site can publish. We build accepted-insurance pages that surface clearly, get indexed for the right "[plan] [city]" queries, and convert filterable patient traffic.

Yes — veterinary practices fall outside human HIPAA but follow similar local SEO + reviews + GBP playbook. The compliance overhead is lower.

Each specialty gets its own service page. Each provider gets their own bio page with Person schema referencing credentials. The architecture scales to multi-specialty groups cleanly.

Get in touch

Let's grow your
practice.

Tell us about your specialty and locations. We respond within one business day with an honest assessment of compliance + opportunity.